Privacy Policy

Upload Date: June 23, 2025

1. Introduction

Welcome to https://www.blossomgardenshub.com/ (the “Website”), owned and operated by Blossom Gardens Hub (operated by SEELAUNCH LLC) (“we,” “us,” or “our”), a company based in [Wyoming], USA. We are deeply committed to protecting your privacy and fostering a transparent and trustworthy environment for our community of plant enthusiasts and home gardeners.

This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit, browse, interact with, or make a purchase from our Website.

We adhere to applicable U.S. federal and state laws, including, but not limited to, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). For our international users, particularly those within the European Union, we also consider the General Data Protection Regulation (GDPR) and other relevant data protection laws.

2. Information We Collect

We collect various types of information, both directly from you and automatically as you interact with our Website, to provide our services and enhance your experience:

2.1. Information You Provide Directly to Us:

• Account & Profile Information: When you create an account, subscribe to our newsletter, or participate in community features: your name, email address, password, shipping address(es), billing address(es), and optionally, your phone number or other profile details you choose to provide.
• Order & Transaction Data: When you purchase our seeds, tools, guides, or other products: your name, billing address, shipping address, email, phone number, and payment information. Please note: we do not store full credit card details on our servers; these are processed securely by our PCI-compliant payment gateways (e.g., Stripe, PayPal).
• Communications Data: When you contact us via forms, email, phone, or engage with our product reviews or comments: your name, email address, the content of your message, and any other information you choose to provide.
• Voluntary Information: Any other information you voluntarily provide, such as responses to surveys, preferences for gardening (e.g., types of plants, climate zone), or feedback.

2.2. Information Collected Automatically (Through Technology):

• Usage & Device Data: Information about how you access and use the Website, including your IP address, browser type and version, device type, operating system, pages visited (e.g., specific plant care guides, product listings), time spent on pages, referral sources, and clickstream data.
• Cookies & Tracking Technologies: We utilize cookies, web beacons, pixels, and similar technologies to track activity on our Website. These help us remember your preferences (e.g., items in your cart), analyze Website usage, and facilitate affiliate marketing activities. For comprehensive details, please refer to our dedicated Cookie Policy.
• Analytics Data: We use third-party analytics services (e.g., Google Analytics) to understand user behavior, popular content, and traffic sources. These services typically collect anonymized IP addresses and usage data.
  • Google Analytics Privacy Policy: https://policies.google.com/privacy
• Affiliate Marketing Data: When you click on an affiliate link on our Website (e.g., for specialized grow lights, potting mixes from other vendors) and make a purchase on a third-party merchant’s site, we may receive a commission. This process involves tracking cookies placed by the affiliate networks/merchants to attribute the referral to our Website. We do not directly receive your personal purchase data from these third parties; we only receive aggregated sales reports that may include anonymized transaction details necessary for commission calculation.

3. How We Use Your Information

We use the collected information for the following specific purposes:

• To Fulfill Orders & Deliver Services: To process your purchases (e.g., seeds, tools, guides), manage your account, ship your products, provide order confirmations and shipping updates, and offer customer support related to your transactions.
• To Operate & Maintain Our Website: To ensure the proper functioning, security, and stability of our online platform, and to manage your interactions within our gardening community.
• To Personalize Your Experience: To deliver relevant content, product recommendations (both our own and affiliate products tailored to your gardening interests), and promotions based on your past interactions and browsing history.
• To Improve Our Offerings: To analyze Website usage trends, understand gardener needs and preferences, and continuously enhance our guides, products, and services.
• To Communicate With You: To respond to your inquiries, send newsletters (if subscribed, e.g., monthly gardening tips, new product announcements), and for other marketing communications you’ve opted into.
• For Affiliate Marketing Purposes: To track referrals and earn affiliate commissions, which is vital for supporting our Website’s operations and allows us to continue providing valuable, free gardening resources.
• To Prevent Fraud & Enhance Security: To detect, prevent, and investigate technical issues, security incidents, and potentially fraudulent or unauthorized activities, safeguarding both our operations and your data.
• To Comply with Legal Obligations: To meet legal, accounting, tax, or regulatory requirements applicable to our e-commerce business.

4. Sharing and Disclosure of Your Information

We value your privacy. We do not sell your personal information in the traditional sense. We also do not “share” your personal information for cross-context behavioral advertising without your explicit consent (managed via our Cookie Consent Banner).

We may disclose your personal information in the following circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf. These include, but are not limited to:
  • Web hosting and infrastructure providers.
  • Payment processors (e.g., Stripe, PayPal).
  • Shipping and fulfillment partners (e.g., USPS, UPS, FedEx, or specific seed/plant drop-shippers).
  • Email marketing and communication platforms.
  • Analytics and advertising services.
  • Customer support software providers.

  These providers are contractually obligated to protect your data and use it only for the specific purposes for which we’ve engaged them.

• Affiliate Networks/Merchants: As detailed in our Affiliate Disclosure, we participate in affiliate programs. While we do not share your direct Personal Data with them, these entities utilize cookies and tracking technologies to attribute referrals from our Website and process commissions.
• Business Transfers: In connection with a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of the business assets. We will notify you if such a transfer occurs and if it impacts your privacy rights.
• Legal Compliance & Protection: When required by law, court order, governmental regulation, or in response to valid requests by public authorities (e.g., subpoena, warrant). This also includes situations where we believe it’s necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• With Your Consent: We may share or disclose your information for any other purpose with your explicit consent or at your direction.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, and to comply with our legal, accounting, and reporting obligations.

• Order & Account Information: Retained for [NUMBER, e.g., 7-10] years after your last transaction or account inactivity for tax, warranty, and administrative purposes.
• Comments & Reviews: Retained indefinitely, unless you request removal.
• Contact Form Submissions: Retained for [NUMBER, e.g., 12] months for customer service reference.
• Newsletter Subscriptions: Retained until you unsubscribe.
• Analytics Data: Retained according to the third-party provider’s default settings (e.g., Google Analytics’ default is 26 months for user-level data).

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

6.1. General Rights (Applicable to All Users):

6.2. California Residents (CCPA/CPRA Specific Rights):

If you are a California resident, you may have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), including:

How to Exercise Your Rights:

To exercise any of these rights, please contact us at contact@blossomgardenshub.com.

• Verification: We will respond to your request within the legally required timeframe (e.g., 30 days for GDPR requests, 45 days for CCPA/CPRA requests, with a possible extension). To protect your privacy, we may need to verify your identity before fulfilling your request. This may involve requesting additional information from you.
• Authorized Agent: If you are a California resident, you may designate an authorized agent to make a request on your behalf. We will require proof that the agent is authorized to act for you.

7. Cookies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. For detailed information about the cookies we use and your choices regarding cookies, please visit our dedicated Cookie Policy.

8. Children’s Privacy (COPPA Compliance)

Our Website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

9. Security of Your Data

We are committed to protecting your personal information. We have implemented reasonable and appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include, but are not limited to, encryption (SSL) for data transmission, regular security assessments, restricted access to data, and partnering with reputable, secure third-party service providers. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Links to Other Websites (Third-Party Websites)

Our Website may contain links to third-party websites that are not operated by us (e.g., links to product manufacturers, gardening forums, educational resources). If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.