Returns & Refunds
Return Policy
We want you to be completely satisfied with your purchase.
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30-Day Return Window
Return any non-perishable item within 30 days of delivery for a full refund or exchange.
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Live Plant Guarantee
If your plant arrives damaged or unhealthy, send us a photo within 48 hours and we will replace it or refund you in full — no return needed.
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Refund Processing
Refunds are processed within 3-5 business days after we receive your return. The refund will appear on your original payment method.
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How to Return
1. Email contact@seelaunchllc.com with your order number and reason.
2. We will send a prepaid return label.
3. Pack item securely and drop at any carrier location.